WARRANTY
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Warranties
Warranty did apply when:
- There are defects in material and workmanship, for 2 years from the date the product is sold to the end user.
- The product does not meet the optimal assembly functionality when installed on the unit.
Warranty does not apply when:
- The piece is detailed and painted.
- The customer modifies the structure of the product.
- There are damages generated in the product during the stay in the customer’s inventory or due to transportation.
- Damage caused by the integration of additional accessories in the product.
- The product is not mounted on original structures.
Warranty claim:
- Any warranty claim must be accompanied by a description of the problem and digital photographs and sent to quality@titanhoods.com.mx or through the distributor who sold the product to the end user.
- A warranty request that is exercised without prior authorization from the manufacturer will not be valid.
Safety and quality policy:
At TITAN®, we are committed to fully satisfying the requirements and needs of our clients, with practical solutions through a quality and safety management system, supported by the development and participation of our collaborators, working with a continuous process of innovation, improvement and respect for the environment.